Kyte Blog

Aug 11

Updated Support section

Posted by: Marius Küng Under: Product | Tips | You may have noticed that we've changed the Kyte support page. We've replaced our email support and FAQ with a cool service called Get Satisfaction. Additionally, we are continuing to provide other free support resources such as Screencasts & User Guides for mobile and web.

Get Satisfaction is an interactive customer care tool that is driven by both the community & Kyte. It's basically a community that helps people to get the most from the products they use. Using Get Satisfaction has the following advantages:

  • Serves as a FAQ that is always up to date
  • Easy to find your topic through the dynamic search feature
  • Serves as a knowledge base that is visible to all
  • Integrates new feature requests
  • Features a wide array of Social Media
    (RSS, Twitter, Facebook as well as social bookmarking sites)
We have already pre-populated our Get Satisfaction page with the most popular questions.

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